The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing in the context of our business activities and our website

Contacting us
If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and follow-up questions. We do not pass on this data without your consent. If a contract is concluded, your data will be stored for 7 years due to legal regulations (invoicing).

Privacy policy in accordance with Article 13 and 14 GDPR
We process personal data that falls under the following data categories:

• Name
• Date of birth
• Business address and other addresses of the customer
• Telephone number, fax number, e-mail address
• Bank details
• Data that you provide to us to fulfill our contractual obligations in the course of our business relationships.

You have voluntarily provided us with data about yourself and we process this data on the basis of your consent for the following purposes:

• Customer support and
• for our own advertising purposes, for example to send offers, advertising brochures and information (in paper and electronic form).

You can revoke this consent at any time. If you withdraw your consent, we will no longer process your data for the above-mentioned purposes from that point on. To revoke your consent, please contact: urlaub@familiengasthof.at

The data provided by you is also required to fulfill the contract or to carry out pre-contractual measures. We cannot conclude the contract with you without this data.

We store your data
Data for accounting and tax law: 7 years*
Section 132 para. 1 BAO: 7 years beyond that, as long as they are relevant for the tax authority in pending proceedings)
Obligation under company law to retain data in accordance with § 190, 212 UGB: 7 years
Value added tax retention obligation according to § 18 para. 2 3rd subparagraph: 7 years 2 3. Unterabsatz: 7 Jahre

Data for the fulfillment of the contract:*
Warranty according to § 933 ABGB: 2 years (movable goods)
Purchase price claim for movable property in accordance with § 1062 in conjunction with § 1486 ABGB: 3 years
General damages according to § 1489 ABGB (compensation claims): 3 years (if damage and injuring party are known)

We use processors for this data processing. We pass on your data to the following recipients or categories of recipients:

• Tax consultancy office/finance office/etc.

Your data is processed within the EU or the EEA. The appropriate level of protection results from an adequacy decision of the European Commission in accordance with Art. 45 GDPR.

General
Every access to our website and every retrieval of a file stored on our website is logged. The storage serves internal, system-related and statistical purposes. The following is logged: Name of the retrieved file, date and time of retrieval, amount of data transferred, notification of successful retrieval, web browser and requesting domain. In addition, the IP addresses of the requesting computers are logged.

Links
Our website contains links to external websites of third parties over whose content we have no influence. Therefore, we cannot accept any liability for this third-party content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of an infringement. If we become aware of any legal infringements, we will remove such links immediately.

Cookies
Unsere Website verwendet so genannte Cookies. Dabei handelt es sich um kleine Textdateien, die mit Hilfe des Browsers auf Ihrem Endgerät abgelegt werden. Sie richten keinen Schaden an. Wir nutzen Cookies dazu, unser Angebot nutzerfreundlich zu gestalten. Einige Cookies bleiben auf Ihrem Endgerät gespeichert, bis Sie diese löschen. Sie ermöglichen es uns, Ihren Browser beim nächsten Besuch wiederzuerkennen. Wenn Sie dies nicht wünschen, so können Sie Ihren Browser so einrichten, dass er Sie über das Setzen von Cookies informiert und Sie dies nur im Einzelfall erlauben. Bei der Deaktivierung von Cookies kann die Funktionalität unserer Website eingeschränkt sein.

Web-Analysis with Matomo
This website uses Matomo 60, an open source, self-hosted software to collect anonymous usage data for this website.
The data on visitor behaviour is collected to identify any problems such as pages not found, search engine problems or unpopular pages. As soon as the data (number of visitors who see error pages or only one page, etc.) is processed, Matomo generates reports for the website operators so that they can react to them. (layout changes, new content, etc.)

Matomo processes the following data:

• Cookies
• Anonymised IP addresses by removing the last 2 bytes (i.e. 198.51.0.0 instead of 198.51.100.54)
• Pseudo-anonymised location (based on the anonymised IP address)
• Date and time
• Title of the page accessed
• URL of the requested page
• URL of the previous page (if this is permitted)
• Screen resolution
• Local Time
• Files that have been clicked and downloaded
• External links
• Duration of the page layout
• Country, region, city (with low accuracy due to IP address)
• Standard language of the browser
• User agent of the browser

Details on transfers to other countries.
The data on this website and Matomo are hosted in Austria. The data never leaves the EU.

SSL encryption
Our website uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Your rights
Ihnen stehen grundsätzlich die Rechte auf Auskunft, Berichtigung, Löschung, Einschränkung, Datenübertragbarkeit, Widerruf und Widerspruch zu. Wenn Sie glauben, dass die Verarbeitung Ihrer Daten gegen das Datenschutzrecht verstößt oder Ihre datenschutzrechtlichen Ansprüche sonst in einer Weise verletzt worden sind, können Sie sich bei der Aufsichtsbehörde beschweren. In Österreich ist dies die Datenschutzbehörde.

You can reach us using the following contact details:
Tel.: +43 4762 4704
E-Mail: urlaub@familiengasthof.at